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Hotel · Sofia · Sofia City Province

Family Hotel Madrid

A small, no-frills hotel in Sofia with a strong reputation for cleanliness, friendly staff, and a location that balances airport access with city convenience.

  • Close to airport and public transport
  • High guest ratings for staff and value
  • Clean, quiet rooms with air conditioning
8.7 Great 1118 reviews Booking.com 8.7 · 1118 reviews

About

Family Hotel Madrid

Family Hotel Madrid is a small 8-room property on Dragovitza Street, about a 20-minute walk from Borisova gradina park. It's a simple, no-frills option that earns strong marks from guests for its cleanliness, comfortable beds, and helpful staff.

The hotel sits in a quiet residential area that's close to the airport, a major shopping center, and public transport, making it a practical base for both short stopovers and longer city visits. Common areas include a terrace and shared lounge.

  • No smoking on site
  • Wi-Fi
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff — Multiple guests highlight the friendliness and helpfulness of the team, contributing to the hotel's highest category score.
  • Clean and comfortable rooms — Reviews consistently describe the rooms as immaculate, cozy, and well-maintained, with comfortable beds.
  • Great location — Close to the airport, a large shopping mall, public transport, and both the city center and uptown. Guests often note the convenience.
  • Good value — Rated highly for value, with guests feeling the price matches the quality and amenities.
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Worth weighing

4 to weigh
  • Very small hotel — With only 8 rooms, the property may feel limited in terms of on-site facilities and space, and could be less quiet if full.
  • Limited reception hours — Check-in is between 14:00 and 18:30, which might be inconvenient for late arrivals.
  • No pets allowed — The hotel does not accommodate pets, which may be a drawback for some travelers.
  • No on-site parking mentioned — There is no parking listed, so guests arriving by car may need to find street parking or use a nearby lot.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Single Room

  • 1 Single bed
  • Shower
  • Heating
  • Air conditioning

Quadruple Room

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Triple Room Balcony

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Junior Suite Balcony

  • 3 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Lift
  • Vending machines
  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Check-in/out

  • VIP check-in/out
  • Express check-in/out
  • Luggage storage

Room amenities

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Parquet floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 1118 reviews

Guest-rated 8.7/10 from 1,118 reviews

Booking.com · 8.7 · 1118 reviews
8.7Verified guest

“Spotless room, very comfortable beds, and a great location in a pleasant neighborhood. Perfect for a stopover, staff were lovely.”

8.7Verified guest

“Good value for a small hotel, enjoyed the courtyard view from our triple room. Staff were friendly. Not far from the airport, and there was a nice, quiet vibe with a good place to eat nearby.”

8.7Verified guest

“Rooms are spacious and well-kept, bathrooms are nice. Comes with a balcony, coffee, and a lounge area.”

8.7Verified guest

“Enjoyed my time in Sofia. The place was clean. Booked the triple with courtyard views, everything was really good. Some staff members were very friendly.”

8.7Verified guest

“Nice, quiet location near the huge Serdika shopping center. Room was clean, cozy, and everything worked.”

8.7Verified guest

“A really great stay that met all our needs, would definitely return. The location was excellent, not far from the big mall, the city center, and main streets, in a nice area.”

04 — Location

Getting around Sofia

The property sits in Sofia.

Borisova gradina: About a 20-minute walk away, this park offers green space for a stroll or relaxation.

Serdika Center: A large shopping mall is about 1 km from the hotel, convenient for retail therapy and dining.

Airport access: The hotel is close to the airport and bus station, making it easy for travelers to catch flights or continue journeys.

City center: Guests can reach the monumental buildings and cultural highlights of central Sofia, with public transport nearby.

12 Dragovitza Street, Sofia, Sofia City Province, Bulgaria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-18:30
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is between 14:00 and 18:30, and check-out is by 12:00.

Is parking available at the hotel?

The hotel does not list any parking facilities, so you may need to find street parking or use a nearby lot.

Are pets allowed?

No, pets are not allowed at Family Hotel Madrid.

Is there a lift in the hotel?

Yes, the hotel has a lift, making it easier to access rooms on upper floors.

Is Wi-Fi available?

Yes, Wi-Fi is available and guests have noted it is fast and reliable.

Does the hotel have air conditioning?

Yes, air conditioning is available in the rooms, along with heating.

Nearby

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The bottom line

Family Hotel Madrid is a compact, budget-friendly choice in Sofia that wins on cleanliness, staff, and location. Perfect for travelers prioritizing value and easy access to the airport and city sights, though you'll need to work around the short check-in window.

8.7Best for budget-conscious travelers wanting a clean, friendly base near the airport.

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